Shipping Policy

     All orders are shipped within 48 hours Monday to Saturday 9.30am – 6.00pm.

    (If you place order after 5.30pm it will be considered next day shipment)

        The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Your order unexpectedly any damages, pages were missing or book was torn, if you replacement or return your order we will not be charged any additional shipping and handling for the second shipment. Our Shipment is through Professional courier only. (Overall Tamilnadu, Kerala, Karnataka, Andrapradesh and Telangana).

What are the delivery charges?

        Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value.

        For example, Assendo Book Bazaar standard shipping charges Rs.25 (Within Chennai City only), Rs.40 (Tamilnadu) & Other states are Kerala, Karnataka, AndraPradesh and Telangana shipping charges Rs.45 for delivery if the order value is less than Rs 1000. While, orders of Rs 1000 or above are delivered free overall Tamilnadu, Kerala, Karnataka, AndraPradesh and Telangana. Please check with individual Sellers to understand their delivery charges. Express shipping charges varies based on location.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

        It is possible that the Seller or our courier partners have a holiday between the day you’re placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?

        Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

           • The Seller offering the product

           • Product's availability with the Seller

           • The destination to which you want the order shipped to and location of the Seller.

Why does the estimated delivery time vary for each seller?

       You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

Seller does not/cannot ship to my area. Why?

      Whether your location can be serviced or not depends on

  • Whether the Seller ships to your location
  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Are there any hidden costs (sales tax, service tax etc) on items?

      There are NO hidden charges when you make a purchase on Assendo Book Bazaar. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy.

COD (Cash on Delivery) option available?

      Yes.  provides COD option  is only & overall Tamilnadu. Cash on Delivery payment option will incur additional charges. 

Usually Rs.50 will be charged for COD Orders. COD option is not suitable to other state (Kerala, Karnataka, Andrapradesh and Telangana).

Why is the COD option not offered in my location?

      Availability of COD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.       

 I need to return an item, how do I arrange for a pick-up?

      You can return the book if the book pages are missing, wrong item received, damaged. Please raise a support ticket with your order bill proof (Xerox copy) and you can courier us back to our office address. You will be bearing the return charges for the order. Kindly inform to our office because what are the reason to send return and you can informed before courier send.

What do the different tags like "In Stock", "Out Stock" mean?

 "In Stock"

      For items listed as "In Stock", Seller side products are stock updated

 "Out of Stock"

     Currently, the item is not available for sale.

Does Assendo Book Bazaar deliver internationally?

     As of now, Assendo Book Bazaar doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India but please ensure the delivery address is in Tamilnadu, Kerala, Karnataka, Andrapradesh and Telangana.